Contact Us
UCANR IT Support
Contact UC ANR IT Support for computer and other technology related issues. We do our best to provide answers to problems users may be experiencing.
- Information Technology unit
- 2801 Second Street
- Davis, CA 95618-7779
- Phone:
- (530) 750-1212
- Fax: (530) 756-1079
IT Help Desk
- General support - IT, networking, web
- https://ucanr.edu/portal or help@ucanr.edu
- Phone: (530) 750-1212
File IT Help Ticket
HR Support
Request Support
Some systems, such as AggieTravel and the Time Reporting System (TRS), are currently managed by UC Davis. Use your UC Davis credentials (username and password) for access, and contact their IT Support Department for assistance (link below). To log in to Aggie Enterprise, use Single Sign On (SSO) with your ANR credentials.
Common IT Help Desk Questions
UC ANR's IT Group assists with many technology questions. If you have a problem that you are unable to solve yourself, then filing a ticket with the IT Help Desk is the first step in getting your problem solved.
- Special Request (non-standard) computer procurement
- Dell Performance Laptop Specifications
- Default Software Applications
- E-Quotes for Peripheral Devices
- How to acquire a Zoom Webinar license
- Do I need a Zoom Webinar license?
- How do I sign into the Zoom desktop app?
- How do I download the Zoom app?
- How do I get a Zoom account?
- What are the bandwidth requirements?
- Training Materials
- How Do I Join By Telephone?
- Screen Share Meeting
- Where is my Meeting ID?
- Join a meeting
- Desktop App controls & settings
- Host a Zoom Meeting
- Updating your Profile
- How do I log in to my Zoom account?
- Connecting to the VPN
- Adding Printers in 2nd Street (Davis) Building
- How to order Adobe products
- Cloud storage quotas
- ANR Building Conference Rooms - Info and Scheduling
- How do I change my Kerberos passphrase?
- How do I share my calendar from Office365 on the web?
- How to get complete search results in Outlook 2013
- How do I Restore Deleted Emails?
- Turn Clutter on or off
- Adding my picture to my email account
- My name has changed. What's the process for changing my display name on my email to match?
- Access K Drive from VPN
- Instructions for getting an email account
- How long is deleted email retained in Office 365?
- Problems with sharing my calendar in Outlook
- Add an Account to Outlook
- Accessing Office 365 Online
- Anti-Virus for Windows
- Create a new profile for Outlook
- Setting up automatic "Out-of-Office" replies from Outlook
- Setting up automatic "Out-of-Office" reply in Office 365
- Change your passphrase
- How do I log into Box?
- What are the attachment limits in Office 365?
- How can I download Microsoft Office to my computer?
- How do I share my calendar using Outlook?
- How do I configure my Outlook 2007/2010/2013 client for Office 365?
- About custom domains and SSL certificates (internal procedures)
- About custom domains and SSL certificates
- Duo for ANR Portal and UCPath
- Duo Enrollment for UC Davis Systems
- Duo Email Compatibility & Recommendations
- Email Access on Mac
- Email Access on iOS (iPhone or iPad) Mobile Devices
- Email Access on Android Mobile Device
- Change Default Duo Authentication Method
- Add, Change or Re-activate Mobile Device for UC Davis Duo
- Confirm Mac model and OS version
- Disable iCloud Keychain
- Identify iOS version on an iPad or iPhone
- Physical Tokens for UC Davis Duo MFA
- What is Duo?
- How to Connect Remotely to my Office Desktop: Windows only
- How do I setup voicemail to email?
- How to Find my Computer Name: Windows 10